User Acceptance Testing (UAT) Fundamentals / UAT 101

Duration: 2 days

Description: RefineM’s UAT Fundamentals course is a two-day training that introduces attendees to the fundamentals of User Acceptance Testing (UAT). Attendees will learn how to plan for UAT, execute test scenarios and track testing results. In addition, they will learn that UAT is business, not IT, focused and is a vital step in ensuring system requirements have met business needs. This course will allow attendees, through discussion and hands on activities, to gain an understanding of UAT so that they feel confident about participating in the testing process.

Business Analysis Fundamentals

Duration: 2 days

Description: Are you a new business analyst looking for ways to develop your business analysis and requirements gathering skills? Or, are you an experienced business analyst looking to increase your business analysis skills? Look no further than RefineM’s Business Analysis Fundamentals course.

RefineM’s 2-day Business Analysis Fundamentals public course introduces you to critical topics in business analysis. You will learn how to gather and elicit requirements in a traditional PM environment, and will receive an overview of how to gather / elicit requirements in an Agile environment. You will learn how to verify requirements, identify gaps, and provide solutions. You will leave the course with the foundation to proceed further in your business analysis career.

Business Requirements for Agile Projects

Duration: 1 day

Description: In Agile projects, requirements are more susceptible to change. This difference between Agile and traditional project management can help increase customer satisfaction, but also presents many challenges including identifying all stakeholders, setting up frequent meetings, and many more.

In RefineM’s course, attendees will learn how to effectively gather business requirements on Agile projects. They will be exposed to techniques including brainstorming, focus group techniques, and many others. They will leave the course ready to gather business requirements for Agile projects.

Generative AI for Project Managers

Description: This one-day training course covers basic topics relating to Artificial Intelligence for Project Managers. In this course, attendees will be provided an overview of generative AI and the potential applications AI has in project management. They will learn how to apply AI to different aspects of project management like project initiation, planning, project execution, and monitoring and control.

Through interactive group and individual exercises, attendees will learn effective generative AI skills and will leave the course ready to seamlessly incorporate AI into their daily project related work.

Project Management Fundamentals / PM 101

Duration: 2 days

Description: Are you a project manager or project team member looking for a course that will help you develop a good understanding of the basics of project management? Have you heard about the benefits of project management and are looking for a way to harness them for you or your organization? If so, you will likely benefit from RefineM’s Project Management Fundamentals course.

RefineM’s Project Management Fundamentals training course covers basic topics in Project Management. This course is aligned to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Sixth Edition to help attendees become familiar with the framework and terminology. You will have opportunities to work on project examples and/or case studies that will allow you to have hands-on experience to apply the concepts.

Course Objectives: After completing the course, you will be able to

• Understand and describe the benefits of project management.
• Differentiate between a project and business process.
• Differentiate among processes in the five project management process groups.
• Relate the impact and dynamics of the organization’s culture/behavior on their projects.
• Describe the role of a project manager and the roles of others associated with the project.
• Utilize basic project management practices to improve their project delivery capability.

Who Should Attend: This course is ideal for anyone who is responsible for project delivery but never went through formal training on project management. Anyone working on a project, such as a project manager, project coordinator, project lead, team lead, senior project manager, or PMO director, will also benefit from this course.

In addition, organizations that want to adopt consistent project management practices should also benefit from sending their project managers to this formal training.

PDUs: 14 PDUs / Contact Hours per day of instruction (Strategic: 0, Leadership: 0, Technical: 14)

Course Delivery: Variable

Course Material: RefineM will prepare and provide the necessary training course material for all attendees.

About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.

Contact us about future dates or to arrange for this training to be delivered in your organization or city.

Kanban Fundamentals / Kanban 101

Duration: 1 day In-Person, 1/2 day Over the Web

Description: Kanban, or “visual card,” is a system to help visualize work and make it explicit. It is useful for service and support teams who cannot control the predictability of work coming in. In addition, it can help expose process bottlenecks so they can be fixed.

Although Kanban is most closely associated with Agile, any service or support team can utilize the system. In RefineM’s Kanban Fundamentals / Kanban 101 course, attendees will be introduced to Kanban, its principles, how it works, and how it differs from Scrum. They will learn how to get started using Kanban and how to overcome common challenges. Attendees will leave the course prepared to implement Kanban in their organizations.

Kanban Fundamentals / Kanban 101

Duration: 1 day

Description: Kanban, or “visual card,” is a system to help visualize work and make it explicit. It is useful for service and support teams who cannot control the predictability of work coming in. In addition, it can help expose process bottlenecks so they can be fixed.

Although Kanban is most closely associated with Agile, any service or support team can utilize the system. In RefineM’s Kanban Fundamentals / Kanban 101 course, attendees will be introduced to Kanban, its principles, how it works, and how it differs from Scrum. They will learn how to get started using Kanban and how to overcome common challenges. Attendees will leave the course prepared to implement Kanban in their organizations.

Essential Gear For Project Managers

Duration: 1 day

Description: Even though A Guide to the Project Management Body of Knowledge (PMBOK^® Guide) Sixth edition describes 48 project management processes across 10 knowledge areas, have you seen anyone using all of them? Most project managers (PMs) use only a subset. Many times, it is hard for PMs to decide what to include or exclude in their subset of processes since they neither want to overdo nor miss out an important process.

RefineM's course on Essential Gear for Project Managers provides an insight to plan and implement the project with few processes that would be good enough to successfully implement a project.

Course Objectives: After completing the course, you will be able to

• Understand and describe the benefits of project management.
• Explain and perform key project management processes.
• Use essential project management processes on your real projects.

Who Should Attend: The course is ideal for anyone in the project management role who would like to learn about key project management process to ensure successful completion of projects. This will help them to walk away with a toolkit that they can implement in their projects right away. For those who are part of a PMO, they can take the PM’s toolkit as suggestions for process improvements for the PMO.

PDUs: 7 PDUs (Strategic: 0, Leadership: 0, Technical: 7)

Course Delivery: Variable

Course Material: RefineM will prepare and provide the necessary training course material for all attendees.

About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.

Contact us about future dates or to arrange for this training to be delivered in your organization or city.

Business Analysis Fundamentals

Duration: 2 or 3 days

Description: Are you a new business analyst looking for ways to develop your business analysis and requirements gathering skills? Or, are you an experienced business analyst looking to increase your business analysis skills? Look no further than RefineM’s Business Analysis Fundamentals course.
RefineM’s 3-day Business Analysis Fundamentals course introduces you to critical topics in business analysis. You will learn how to gather and elicit requirements in a traditional PM environment, and will receive an overview of how to gather / elicit requirements in an Agile environment. You will learn how to verify requirements, identify gaps, and provide solutions. You will leave the course with the foundation to proceed further in your business analysis career.