Kanban for Service and Support Teams / Kanban 101


RefineM Training

Kanban for Service and Support Teams/Kanban 101

Please contact us if you would like to set up a customized training course in your city or at your corporate site.

Duration: 1 day

Description: Kanban is a system to help organize tasks and work in progress that can be utilized to improve the efficiency of any team. In this course, attendees will learn about the basics of Kanban, how to gets started, and best practices to get the most out of it. Attendees will leave the course with a better understanding of how to integrate Kanban into their projects.

Course Objectives: After completing the course, you will be able to
  • Identify principles of Kanban and explain why they are important.
  • Understand how to set up Kanban.
  • Understand and apply best practices for using Kanban.

Who Should Attend: This course is ideal for Agile change agents and others interested in knowing how to adopt Kanban in their organizations.

PDUs: 8 PDUs / SEUs / Contact Hours per day (Strategic: 0, Leadership: 0, Technical: 8)

Course Delivery: Variable

Course Material: RefineM will prepare and provide the necessary training course material for all attendees.

About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.

Contact us about future dates or to arrange for this training to be delivered in your organization or city.