Advanced Techniques in Stakeholder Management


RefineM Training

Advanced Techniques in Stakeholder Management

Please contact us if you would like to set up a customized training course in your city or at your corporate site.

Duration: 1/2 to 1 day

Description: Are you looking for ways to improve your stakeholder engagement to build positive relationships and get more out of your projects? Stakeholder management is the key to delivering successful projects consistently. Many project teams either don't pay much attention to stakeholders or don't know how to keep the stakeholders engaged throughout the project, resulting in delays, cost overruns and unsatisfied stakeholders and customers.

RefineM’s Advanced Techniques in Stakeholder Management course is designed to help new as well as experienced project managers and PMO leaders to engage with their stakeholders on a regular basis to keep the projects in control and help in successful completion. Using our time-tested tips and tricks as well as interactive exercises, you will learn to improve your stakeholder engagement. Topics include performing stakeholder analysis, building a stakeholder register, using a stakeholder engagement matrix, evaluating stakeholder engagement with the Net Promoter Score (NPS), and integrating stakeholder management with the communication plan. You will leave this course with the knowledge and skills you need to take your stakeholder management to the next level.

Course Objectives: After completing the course, you will be able to
  • Perform stakeholder analysis and create the stakeholder register.
  • Measure current and desired engagement levels with the stakeholder engagement matrix.
  • Use Net Promoter Score to evaluate stakeholder engagement.
  • Use the communication plan to manage information flow to and from stakeholders.

Who Should Attend: This course is ideal for project/program managers, PMO leaders, and project team members who have been managing/leading projects and are looking for advanced techniques to strengthen their career.

PDUs: 1 PDU / Contact Hour per hour of instruction (Strategic: 0, Leadership: 0, Technical: 1)

Course Delivery: Variable

Course Material: RefineM will prepare and provide the necessary training course material for all attendees.

About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.

Contact us about future dates or to arrange for this training to be delivered in your organization or city.