Category Archives: Training
Role of a Product Owner in Driving Agile Projects
Role of a Product Owner in Driving Agile Projects
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Duration: 1 or 2 days
Description: The product owner (PO) serves as the “voice of the customer” and is responsible for collaborating between the business and developers, prioritizing work, and ensuring that the product team delivers value to the business. The PO “drives” Agile project through the core skills of collaborating, prioritizing work, and managing risks to deliver value. He/she is influential in developing the long-term vision of the product, through the product roadmap, and establishing requirements through product backlog. The PO ensures that project risks are managed at release as well as sprint levels. He/she enters risk related activities in the backlog, prioritizes them and creates risk-adjusted backlog. The PO also supports the Scrum Master in developing sprint and release plans. Through all of these activities, product owner drives the Agile project to success.
Many agile team members and product owners do not fully understand this role, and as a result, some of the key activities may fall through the cracks. This workshop includes several hands-on individual and group activities, which will solidify the learning of the PO’s role in attendees’ minds.
Course Objectives: After completing the course, you will be able to
- Develop a solid understanding of the product owner’s role.
- Drive agile projects to a successful completion.
- Play the role of a PO in a much more effective manner.
- Direct the team to focus on high-value items.
- Support ScrumMasters to implement agile process in the organization.
- Manage and track risks for your Agile projects.
Who Should Attend: This course is ideal for project/program managers, portfolio managers, PMO leaders, executives, project sponsors, change agents, project team members, business/systems analysts and other project stakeholders.
PDUs: 7 PDUs / SEUs / Contact Hours per day (Strategic:0, Leadership:0, Technical: 7)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
All About User Stories
All About User Stories
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Duration: 1 day
Description: This one-day course extensively covers the process of writing user stories in an Agile environment. User stories are a critical part of Agile methodology, serving as a way to communicate high-level business needs while allowing developers to determine how to fulfill the needs and how to test fulfillment. Topics discussed will include basic components of user stories, writing effective user stories using the INVEST model and other tips, gathering requirements for user stories, estimating user stories, and sprint planning, Upon completing this course, participants will be able to explain a user story’s basic components and its benefits to Agile methodology. Participants will also be able to write effective user stories, participate in estimation exercises, and utilize user stories in sprint planning. Exercises and fun games will be included to facilitate these learning outcomes.
Course Objectives: After completing the course, you will be able to
- Know the components of a good user story.
- Be able to develop user stories.
- Understand the benefits of user stories.
- Be able to estimate user stories.
- Be able to plan or help plan a sprint using user stories.
Who Should Attend: This course is ideal for anyone who would like to learn more about agile concepts. Product owners and Scrum masters will benefit particularly, but anyone involved in a project team implementing agile methodologies or anyone who wants to learn more about agile methodology is encouraged to register.
PDUs: 7 PDUs / SEUs / Contact Hours per day (Strategic: 0, Leadership:0, Technical: 7)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Agile Planning and Estimation
Agile Planning and Estimation
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Duration: 1 day
Description: Estimates can be difficult to achieve on projects, especially in Agile. Fortunately, there are tools and techniques available for agile teams to construct effective estimates and produce plans for their iterations and releases.
RefineM’s course on Agile Planning and Estimation contains tips, tricks, tools, and techniques to help your Agile teams effectively plan and estimate work on their projects. Stakeholder analysis tools and techniques are included to help your team identify key stakeholders to assist in planning efforts. Planning and estimating tools, techniques, best practices, and ceremonies are also discussed. You will leave this course with the knowledge and skill to implement effective agile planning and estimation on your teams.
Course Objectives: After completing the course, you will be able to
- Apply stakeholder management to increase the effectiveness of Agile planning and estimation.
- Explain agile planning and estimation tools, techniques, best practices, and ceremonies.
- Participate in estimation activities such as planning poker.
- Develop a plan to improve agile planning and estimation for your teams.
Who Should Attend: This course is ideal for Agile team members, including the product owner, ScrumMaster, business analysts, change agents, developers, and other project stakeholders.
PDUs: 8 PDUs / SEUs / Contact Hours per day (Strategic: 0, Leadership: 0, Technical: 8)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
A Model to Integrate Waterfall and Agile For Large Teams
A Model to Integrate Waterfall and Agile For Large Teams
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Duration: 1 or 2 days
Description: Many projects are considered either waterfall or Agile, but what about hybrid frameworks that integrate both? How best can organizations integrate waterfall and Agile to maximize the benefits of each approach while minimizing pitfalls, especially with large teams?
In RefineM’s A Model to Integrate Waterfall and Agile course, a hybrid framework combining aspects of waterfall and Agile will be explored. Keys to get the most out of both waterfall and Agile will be explained. You will leave this course ready to integrate waterfall and Agile on your projects, improving predictability of project outcomes and increasing customer satisfaction.
Course Objectives: After completing the course, you will be able to
- Understand the key differences between waterfall and Agile and how they can be overcome.
- Explain the model for integrating waterfall and Agile.
- Apply the model to real projects with large teams.
Who Should Attend: This course is ideal for PMO leads/directors, project managers, Agile change agents, and others interested in knowing how waterfall and Agile can successfully integrate.
PDUs: 7 PDUs / SEUs / Contact Hours per day (Strategic: 0, Leadership: 0, Technical: 7)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Strategic Management
Strategic Management
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Is your organization struggling to achieve its strategic goals? Are you struggling to align resources with the mission and vision? If so, RefineM’s Strategic Management course is right for you.
Strategic management is becoming more of a focus in project management as organizations struggle to find ways to meet their business objectives. Through our course, you will learn what strategic management is and how to use it to align your organization’s resources to its vision. You will leave the course with a better grasp of strategic management and be ready to apply it in your organization.
Course Objectives: After completing the course, you will be able to
- Understand and explain the components of strategic management.
- Explain how to align organizational resources to strategy.
- Develop a plan to incorporate strategic management in your organization.
Who Should Attend: This course is ideal for project managers, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 8, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
What Is Your Leadership Style?
What Is Your Leadership Style?
Course Details:This course is not currently scheduled. Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Psychologist Daniel Goleman has identified six different leadership styles, including Commanding, Visionary, Affiliative, Democratic, Pacesetting, and Coaching. What do each of these leadership styles mean, which one is closest to you, and which one is most effective for your situations?
In RefineM’s What Is Your Leadership Style course, you will learn more about each of the six leadership styles identified by Goleman. You will learn best practices for each leadership style and understand when a style may not be ideal at a particular moment. You will participate in individual and group exercises to reinforce your understanding, and will leave the course ready to practice ideal leadership styles on your teams.
Course Objectives: After completing the course, you will be able to
- Identify each style of leadership and understand the differences between them.
- Understand how to properly apply each leadership style.
- Practice leadership styles effectively on your teams.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 0, Leadership: 7, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Effective Communication Using DISC
Effective Communication Using DISC
Course Details:This course is not currently scheduled. Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Effective communication depends not only on the message you send, but how your intended audience receives it. One possible distortion of the message is the recipient’s behavioral style. The DISC model describes four behavioral styles: Dominance, Influence, Steadiness, and Conscientiousness. How do you craft an effective message to reach people exhibiting each of these behavioral styles?
In RefineM’s Effective Communication Using DISC course, you will learn more about each of the behavioral styles described by the DISC model. You will learn how to craft effective messages to reach people exhibiting each behavioral style, and will participate in individual and group exercises to reinforce the concepts. You will leave this course with a stronger grasp of DISC and will be able to leverage your knowledge to enhance your communication skills.
Course Objectives: After completing the course, you will be able to
- Explain the four behavioral styles in the DISC model.
- Learn best practices and pitfalls for communicating with people in each behavioral style.
- Practice effective communication using the DISC model.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs(Strategic: 0, Leadership: 7, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Conflict Resolution Techniques for Project Managers
Conflict Resolution Techniques for Project Managers
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Conflict is inevitable in organizations. Conflicts are often caused due to schedules, project priorities, resources, or technical opinions. Whatever the cause, project managers need to be able to identify and deal with conflict when it arises in order to keep team members working well together and keep projects on track.
In RefineM’s Conflict Resolution Techniques for Project Managers course, you will learn more about different types of conflict and how to deal with each one. You will learn more about why conflicts happen in organizations, what types of conflict resolution techniques are available, and how to use each one. Through individual and group exercises, you will have the opportunity to practice these techniques to improve your capability to handle conflicts. You will leave this course with the skills and confidence to address conflicts on your projects in a constructive manner.
Course Objectives: After completing the course, you will be able to
- Identify common causes of conflict on projects.
- Understand and properly apply conflict resolution techniques.
- Practice conflict resolution techniques on your real projects.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 0, Leadership: 7, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Customer Relationship Management
Customer Relationship Management
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Customer Relationship Management is a key activity for any successful organization. Effective customer relationship helps your organization build and maintain its customer base for sustained success. How you build effective customer relationship management is a key question that will be answered by this course.
RefineM’s Customer Relationship Management course covers tools, techniques, and best practices in customer relationship management. You will learn how to attract customers, compile information about them, and improve business relationships. You will leave the course prepared to develop a plan to improve your customer relationship management.
Course Objectives: After completing the course, you will be able to
- Explain the basic components of customer relationship management.
- Identify ways to attract and retain customers.
- Develop a customer relationship management plan for your organization.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 7, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Balanced Scorecard
Balanced Scorecard
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: The balanced scorecard, first popularized by Drs. Robert S. Kaplan and David P. Norton, is a tool to help businesses achieve strategic outcomes by aligning business activities to the overall vision. It also helps businesses achieve greater focus on not only the financial perspective, but also the important perspectives of organization learning and growth, improvement of business processes, and customer satisfaction.
In RefineM's Balanced Scorecard course, you will learn about how a balanced scorecard approach can improve your organization’s portfolio management strategy. You will also be able to apply concepts of the balanced scorecard to achieve strategic goals.
Course Objectives: After completing the course, you will be able to:
- Explain what a balanced scorecard is and what benefits it has.
- Identify key criteria to include in a balanced scorecard.
- Start using a balanced scorecard in your organization.
Who Should Attend: This course is ideal for PMO leads/directors, business analysts, and senior executives involved in strategic planning in their organizations.
PDUs: 8 PDUs (Strategic: 8, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.