Conflict Resolution Techniques for Project Managers


RefineM Training

Conflict Resolution Techniques for Project Managers

Please contact us if you would like to set up a customized training course in your city or at your corporate site.

Description: Conflict is inevitable in organizations. Conflicts are often caused due to schedules, project priorities, resources, or technical opinions. Whatever the cause, project managers need to be able to identify and deal with conflict when it arises in order to keep team members working well together and keep projects on track.

In RefineM’s Conflict Resolution Techniques for Project Managers course, you will learn more about different types of conflict and how to deal with each one. You will learn more about why conflicts happen in organizations, what types of conflict resolution techniques are available, and how to use each one. Through individual and group exercises, you will have the opportunity to practice these techniques to improve your capability to handle conflicts. You will leave this course with the skills and confidence to address conflicts on your projects in a constructive manner.

Course Objectives: After completing the course, you will be able to
  • Identify common causes of conflict on projects.
  • Understand and properly apply conflict resolution techniques.
  • Practice conflict resolution techniques on your real projects.

Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.

PDUs: 7 PDUs (Strategic: 0, Leadership: 7, Technical: 0)

Course Delivery: Variable

Course Material: RefineM will prepare and provide the necessary training course material for all attendees.

About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.

Contact us about future dates or to arrange for this training to be delivered in your organization or city.