Effective Communication Using DISC
This course is not currently scheduled. Please contact us if you would like to set up a customized training course in your city or at your corporate site.
Description: Effective communication depends not only on the message you send, but how your intended audience receives it. One possible distortion of the message is the recipient’s behavioral style. The DISC model describes four behavioral styles: Dominance, Influence, Steadiness, and Conscientiousness. How do you craft an effective message to reach people exhibiting each of these behavioral styles?
In RefineM’s Effective Communication Using DISC course, you will learn more about each of the behavioral styles described by the DISC model. You will learn how to craft effective messages to reach people exhibiting each behavioral style, and will participate in individual and group exercises to reinforce the concepts. You will leave this course with a stronger grasp of DISC and will be able to leverage your knowledge to enhance your communication skills.
Course Objectives: After completing the course, you will be able to
- Explain the four behavioral styles in the DISC model.
- Learn best practices and pitfalls for communicating with people in each behavioral style.
- Practice effective communication using the DISC model.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs(Strategic: 0, Leadership: 7, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.