Tag Archives: Strategic
Lean/Agile Process Improvement Workshop Public
Lean/Agile Process Improvement Workshop
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Did you know that you can achieve 15-40% efficiency gains and cost savings in 4-8 weeks using Lean/Agile? And that most of the time, these gains also lead to generating additional revenue? Other organizations and teams have experienced this phenomenon, and you can too if you invest a day in learning how. It doesn’t matter whether your process is technical, such as software development, or business-focused, such as issuing an insurance policy; all processes can be improved significantly using Lean/Agile practices.
In RefineM’s Lean/Agile Process Improvement Workshop, you will learn about process flows and optimization using concepts such as value stream mapping, WIP limits, Kanban boards, and Agile. You and your team will identify areas of improvement, organize them into themes, visualize the current process, and build a Kanban board to identify opportunities for immediate improvement. You will leave the course with the ability to optimize and improve upon critical business and technical processes demonstrated by key metrics. By implementing Lean/Agile training and process improvement, you could increase business efficiency by as much as 15-40% within 4-8 weeks.
The benefits of the workshop are increased exponentially when more than one individual from your team participates. This allows you to not only learn the Lean/Agile concepts but apply those to your specific technical/business processes during the workshop and walk away with a value stream map and Kanban board that you can start using right away.
Course Objectives: After completing the course, you will be able to
- Optimize workflows for key business/technical processes using value stream mapping (VSM).
- Use Kanban boards to find bottlenecks in the process, resolve them quickly and improve the flow.
- Start your journey of continuous improvement of key business/technical processes using Lean/Agile practices.
Who Should Attend: This course is ideal for process owners and leadership team members as well as team members who play a role in a technical or business process. This course will also benefit business analysts and application architects who build new processes and products.
PDUs: 7 PDUs / Contact Hours per day of instruction(Strategic: 7, Leadership: 0, Technical: 0)
Course Delivery: This course will be delivered in-person over one full day.
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Cancellation Policy: Please refer to RefineM's Training Policies.
Strategic Management
Strategic Management
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Is your organization struggling to achieve its strategic goals? Are you struggling to align resources with the mission and vision? If so, RefineM’s Strategic Management course is right for you.
Strategic management is becoming more of a focus in project management as organizations struggle to find ways to meet their business objectives. Through our course, you will learn what strategic management is and how to use it to align your organization’s resources to its vision. You will leave the course with a better grasp of strategic management and be ready to apply it in your organization.
Course Objectives: After completing the course, you will be able to
- Understand and explain the components of strategic management.
- Explain how to align organizational resources to strategy.
- Develop a plan to incorporate strategic management in your organization.
Who Should Attend: This course is ideal for project managers, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 8, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Customer Relationship Management
Customer Relationship Management
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: Customer Relationship Management is a key activity for any successful organization. Effective customer relationship helps your organization build and maintain its customer base for sustained success. How you build effective customer relationship management is a key question that will be answered by this course.
RefineM’s Customer Relationship Management course covers tools, techniques, and best practices in customer relationship management. You will learn how to attract customers, compile information about them, and improve business relationships. You will leave the course prepared to develop a plan to improve your customer relationship management.
Course Objectives: After completing the course, you will be able to
- Explain the basic components of customer relationship management.
- Identify ways to attract and retain customers.
- Develop a customer relationship management plan for your organization.
Who Should Attend: This course is ideal for project managers, project leaders, project team members, PMO leads/directors, and stakeholders.
PDUs: 7 PDUs (Strategic: 7, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.
Balanced Scorecard
Balanced Scorecard
| Please contact us if you would like to set up a customized training course in your city or at your corporate site. |
Description: The balanced scorecard, first popularized by Drs. Robert S. Kaplan and David P. Norton, is a tool to help businesses achieve strategic outcomes by aligning business activities to the overall vision. It also helps businesses achieve greater focus on not only the financial perspective, but also the important perspectives of organization learning and growth, improvement of business processes, and customer satisfaction.
In RefineM's Balanced Scorecard course, you will learn about how a balanced scorecard approach can improve your organization’s portfolio management strategy. You will also be able to apply concepts of the balanced scorecard to achieve strategic goals.
Course Objectives: After completing the course, you will be able to:
- Explain what a balanced scorecard is and what benefits it has.
- Identify key criteria to include in a balanced scorecard.
- Start using a balanced scorecard in your organization.
Who Should Attend: This course is ideal for PMO leads/directors, business analysts, and senior executives involved in strategic planning in their organizations.
PDUs: 8 PDUs (Strategic: 8, Leadership: 0, Technical: 0)
Course Delivery: Variable
Course Material: RefineM will prepare and provide the necessary training course material for all attendees.
About RefineM's Instructors: RefineM's instructors are experienced and certified in project management and Agile and bring real-world experience to their instruction. Our instructors not only teach concepts, we also provide insights and hands-on experience. And we don’t waste time. Our training is focused and hard-hitting. We offer practical targeted training in just the key topics that will make the most impact.