Kanban, or “visual card,” is a system to help visualize work and make it explicit. It is useful for service and support teams who cannot control the predictability of work coming in. In addition, it can help expose process bottlenecks so they can be fixed.
Although Kanban is most closely associated with Agile, any service or support team can utilize the system. In RefineM’s Essentials of Kanban course, attendees will be introduced to Kanban, its principles, how it works, and how it differs from Scrum. They will learn how to get started using Kanban and how to overcome common challenges. Attendees will leave the course prepared to implement Kanban in their organizations.
Have you or your Agile teams had trouble refining requirements on an Agile project? Are your teams struggling with user stories and tasks that are too large for them to handle well? If so, you and your teams need more guidance to implement backlog / user story grooming.
Backlog grooming is a step-by-step process of taking high-level (“coarse-grained”) requirements and refining them to lower-level user stories and tasks (“fine-grained”) that are ready to put into a sprint. Backlog grooming is typically a product owner role that requires skill in prioritizing requirements and breaking down requirements with the help of the customer and development team.
In this course, attendees will learn how to work the process to achieve fine-grained requirements that are ready just in time. The key to success is leveraging tools and techniques as well as the expertise of your team to refine requirements iteratively.